At Ellebots, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our AI-powered chat service to schedule an appointment.
1. Information We Collect:
When you interact with our AI chat service, we may collect the following information:
- Phone Number: To enable communication with our AI agent and schedule your appointment.
- Appointment Details: Including the date, time, and type of service you’re requesting.
- Interaction Data: Information about your communication with the AI agent, such as messages, time stamps, and responses.
2. How We Use Your Information:
Your phone number and other details are used solely for the purpose of scheduling your appointment and providing you with a smooth experience while using our AI chat service. We may also use your contact information to follow up with you regarding your appointment or to send important reminders.
3. How We Protect Your Information:
We employ industry-standard security measures to protect your personal information. This includes encryption during transmission and secure storage of your data. Your phone number and appointment details will only be accessible to authorized personnel who require access to manage your appointment.
4. Data Sharing:
We do not share your personal information with third parties, except when necessary to provide the services you request or as required by law. Your phone number and appointment information will not be sold or used for marketing purposes.
5. Retention of Data:
We will retain your information only for as long as necessary to complete the appointment scheduling process and to comply with any legal requirements.
6. Your Rights:
You have the right to request access to, correction, or deletion of your personal information at any time. If you wish to exercise any of these rights, please contact us at info@ellebots.ai.
7. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically.
By using our AI chat service to schedule an appointment, you consent to the collection and use of your information as outlined in this Privacy Policy.